For new customer inquiries, please email us directly: support@ophireco.com

Please do not send us multiple emails and messages for an issue. This causes delays in our system and increases the time it takes to respond.

For shipping lead times on Limited Edition or Special Order items, please view the product page for that item to see current shipping lead times.

For Returns, please view our FAQ page under "Returns": https://ophireco.com/pages/faqs

We are unable to update order addresses once your order has been placed. Please ensure your order address is correct prior to placing your order.